Return & Exchange Policy
RETURN & EXCHANGE PROCEDURE
YOU CAN APPLY FOR A RETURN OR EXCHANGE WITHIN 7 DAYS OF YOUR
PURCHASE
Welcome to Topmark.pk, Our designs can be changed from model picture 10% to 20%, we are using model picture is just for reference, we also attached Unstitch Picture of dress , dress will be same as shown in unstitch picture of dress.
IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, PLEASE RETURN IT TO US WITHIN 7 DAYS OF YOUR PURCHASE, AND WE WILL GLADLY ISSUE A REFUND OR PROCESS AN EXCHANGE MAXIMUM WITHIN A WEEK OF RECEIVING THE RETURNED GOODS.
ITEMS MUST BE UNWORN, UNWASHED, UNDAMAGED AND UNUSED WITH ALL ORIGINAL TAGS ATTACHED FOR A RETURN TO BE ACCEPTABLE.
NOTE: BUYER PAYS THE RETURN COURIER CHARGES.
Customer Care Timings : 1:00 PM To 6 PM.
EXCHANGE PROCEDURE
ITEMS MUST BE UNWORN, UNWASHED, UNDAMAGED AND UNUSED WITH ALL ORIGINAL TAGS ATTACHED FOR A RETURN TO BE ACCEPTABLE.
- Message us on whatsapp at 03227630307.
- Share your order details with us.
- Send us dress picture which you want in exchange.
- We will share Address for courier with you.
- Share courier slip with us.
- We will ship the dress after we receive Exchange Item from you.
- Customer Care Timings : 1:00 PM To 6 PM. Sunday is Off.
NOTE: BUYER PAYS THE RETURN COURIER CHARGES.
THE EXCHANGE DEPENDS ON THE AVAILABILITY OF STOCK AT THAT MOMENT. ITEMS MUST BE UNWORN, UNWASHED, UNDAMAGED AND UNUSED WITH ALL ORIGINAL TAGS ATTACHED FOR AN EXCHANGE TO BE ACCEPTABLE.